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Performance is a Journey not a Destination!
  • AWS Syndey Outages
    Don’t Forget to Turn on PFM in the Cloud Posted on June 6th, 2016 by Mehdi Daoudi

    The weather-related AWS outages in Sydney on Sunday reminded me about a set of conversations I’ve had over the last few weeks. Many web sites, particularly in the ecommerce and banking industries, were impacted, sending some Australians back to the stone age for a few hours not being able to order groceries online. We live in an interesting […]

  • Bored_Shopper
    Amazon Search Outage Offers Two Lessons Posted on June 2nd, 2016 by Nilabh Mishra

    Today’s Amazon search outage offers two object lessons on the digital customer experience: monitor everything and communicate proactively. Retailers chasing the industry leader can implement a pair of simple tactics to keep performance issues from turning away buyers. First, the ultimate goal of End-User Experience Monitoring (EUM) is to find a problem before your customers […]

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    Is Your APM Strategy Broken: Closing the EUM Gap Posted on May 9th, 2016 by Dennis Callaghan

    As the modern application landscape has exploded alongside the Internet over the last two decades, so have the tools to monitor and manage the performance and availability of those applications. But all of the advancements in application, server, database, and network monitoring don’t mean that much without visibility into what the end user is actually […]

  • Web speed
    How Fast is Fast Enough? Posted on April 28th, 2016 by Peter van Gils

    All of our customers understand the importance of having high quality websites. They work hard to ensure an excellent customer experience and maximum availability. Ensuring fast response times is business as usual for them—but how fast is fast enough? Most people understand that the economic law of diminishing returns (beyond a certain point, added investments […]

  • Digital Performance Summit in India
    Digital Performance in India: An Inside Perspective Posted on April 21st, 2016 by Nithyanand Mehta

    As our CEO Mehdi Daoudi wrote about last week, we hosted our first Digital Performance Summit in Bangalore on April 6. The event was focused on discussing some of the challenges the industry faces in the area of digital performance and its implication on business. More than 16 companies from across India participated in this event. We […]

  • APM strategy
    6 Key Factors to Consider in Your APM Strategy Posted on March 15th, 2016 by Dennis Callaghan

    Originally featured as a slideshow presentation on ITBusinessEdge.com. The dynamic nature of IT Ops requires its professionals to be incredibly agile. If your systems aren’t as updated as the industry, your business is bound to fall behind. This is especially true for APM. Your business is only as strong as your performance; the strength of […]

  • Datadog integration
    Catchpoint Is Integrated With Datadog Posted on March 9th, 2016 by Robert Castley

    There are lots of things that can go wrong in your IT infrastructure that can kill your web applications’ customer experience. That’s why it’s so important to be able to correlate your Catchpoint alerts with alerts and data from your other monitoring systems. The faster you can discover why, for example, an alert that your […]

  • mobile retail
    Retail Has Gone Mobile, Have You? Posted on March 8th, 2016 by Maria Eldridge

    In case you haven’t noticed, the retail industry is shifting its focus to mobile. Whether it’s the flash sale online shopping during Black Friday and Cyber Monday, or just a regular day in a brick-and-mortar store, costumers are looking for a mobile experience—and a great one, at that. The mobile universe has a lot of […]

  • OpsCast Spotlight Teridion
    How to Use Third Party Data to Prove Your Worth Posted on February 25th, 2016 by Craig Lowell

    For all of the variances that the thousands of different online service providers have across a multitude of industries, one thing remains necessary for them to succeed: proof of their value proposition. The fundamental promise of any service provider is to deliver improved metrics in whatever industry it resides; but to prove it, a neutral […]

  • DNS load balancers
    Monitoring DNS Load Balancers Posted on February 24th, 2016 by Nithyanand Mehta

    If your website receives heavy traffic and you are hosted across multiple infrastructures across the world or you are using multiple CDNs, then you ought to use a DNS Load Balancer to reroute traffic for better performance. While there are some large companies who create their own DNS load balancing system, which is complex and […]

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