Performance is a Journey not a Destination!
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    Sorting Through the Wreckage of Last Week’s Outages Posted on July 13th, 2015 by Craig Lowell

    Every now and then, when you step back and consider how reliant our society has become on online systems, it can really blow your mind. When you do it because those systems seem to be crashing all around us, it can be downright terrifying. Such was the case last Wednesday, when United Airlines grounded its […]

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    Level 3 Outage: A Performance Butterfly Effect Posted on June 12th, 2015 by Ryan Pellette

    This morning, beginning at 8:40 am UTC (4:40 am EDT), customers of the telecommunications giant Level 3 experienced serious connectivity problems for two hours that obviously had a dramatic impact on their sites’ performance. To make matters worse, as a major backbone ISP, the impact was not just felt by Level 3 customers, but spread […]

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    How American Airlines Learned About Third Party Failures the Hard Way Posted on April 30th, 2015 by Craig Lowell

    The need for businesses across all sorts of industries to have performance monitoring strategies and reliable backup systems cannot be overstated. eCommerce companies in particular know that when the site goes down, potential customers can’t shop on the site and revenue will drop. But it’s not just eCommerce; the effects of failures can be as […]

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    How to Prevent Third Parties from Dragging Down Your Web Performance Posted on March 16th, 2015 by Peter Saulitis

    Last Friday, we covered how the abundance of third party tags on a site can harm its performance, ultimately torpedoing the marketing efforts with which the tags are supposed to be assisting. Fortunately for IT, there are best practices and technologies that can improve your site’s performance in the face of all of these tags, […]

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    Is There a DNS Doctor in the House? Posted on March 11th, 2015 by Craig Lowell

    An apple a day may keep the doctor away, but what if the apple itself is sick? Starting a little before 6 am EST on Wednesday, users across Apple’s various internal applications services such as iTunes, iBooks, the App store, and several others experienced growing frustration as repeated attempts to access these services were met […]

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    Facebook Outage Highlights Need for Third Party SLAs Posted on January 27th, 2015 by Mehdi Daoudi

    “The bigger they come, the harder they fall” isn’t just a mantra for proverbial Davids looking to take down Goliath. In the case of internet footprints, it’s just as applicable. The Goliath in this case is Facebook. The social media behemoth went down yet again late last night for an hour, and as expected, the […]

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    2014 Year in Review: Catchpoint’s Top Ten Blog Posts Posted on December 30th, 2014 by Craig Lowell

    It was a big year for the Catchpoint blog. The 51 articles that we posted by over a dozen different authors throughout the year were both new highs for the company. Meanwhile, you the reader proved to be very eclectic, devouring content about a huge range of topics – everything from highly technical articles about […]

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    UK Black Friday Performance Featured Heavy Sites and Long Load Times Posted on December 3rd, 2014 by Robert Castley

    With the recent crazy long weekend of shopping deals to be had both online and in store it has been a testing time for some of the UK’s Top 50 retailers. Black Friday and Cyber Monday came to the UK in 2010 with Amazon offering Black Friday discounts. Every year since has seen more and […]

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    How Synthetic Monitoring Can Get You Back Online Posted on November 18th, 2014 by Mehdi Daoudi

    “Experience is simply the name we give our mistakes.” –Oscar Wilde There’s something to be said for recognizing a mistake and fixing it, which is exactly what Citibank has done with their website and varying IP addresses. As we pointed out last week, many Citi customers experienced massive performance issues when they tried to visit […]

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    DoubleClick Outage Causes Serious Issues Across the Web Posted on November 12th, 2014 by Mehdi Daoudi

    If you found yourself struggling to access one of your favorite sites this morning, there’s a good chance that DoubleClick was the culprit. The Google-owned adserver experienced a significant outage between the hours of 8:45 and 10:30 EST on Wednesday morning, and as is often the case with third parties that have large footprints across the […]

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