Performance is a Journey not a Destination!
  • Southwest Airlines outage
    Southwest Airlines Suffers ‘Catastrophic Technological Failure’ Posted on July 22nd, 2016 by Mitchell Zelmanovich

    Today Southwest Airlines COO Michael Van De Ven went on twitter to explain the “catastrophic technological failure” that took down Southwest’s systems for most of the day yesterday, and how its customers were impacted. With no network, Southwest was unable to let passengers check in to flights, to move crews around, or to find baggage. […]

  • Keeping up with Amazon
    Can Other Retailers Keep Up with Amazon? Posted on July 21st, 2016 by Dennis Callaghan

    The second Amazon Prime Day came and went earlier this month with at least eight other major retailers joining in with their own online sales and promotions. When it comes to online retail, Amazon, whose total sales were nearly a third of the entire US retail e-commerce market last year, is a pace-setter that other […]

  • Velocity Santa Clara
    Velocity Santa Clara and Monitorama 2016: It’s a Wrap Posted on July 14th, 2016 by Mehdi Daoudi

    My head is still spinning with all of the great content, amazing speakers, new tools and technologies that were covered at Monitorama 2016 and Velocity Santa Clara; however, there are still many challenges to overcome. To get the most out of any experience, sometimes you have to take a step back, get back down to earth, […]

  • Prime Day
    Amazon Prime Day ’16: Success or Failure? Posted on July 13th, 2016 by Maria Eldridge

    Yesterday was the second annual Amazon Prime Day; a day that is heralded for the incredible deals offered on pretty much anything you’d ever want to buy (including a $40,000 set of speakers—marked down to a mere $26,730 during the event). While the retail giant spent the day under the microscope as customers scoured the […]

  • SSL performance
    Security (SSL) has a Performance Tax Posted on July 11th, 2016 by Mehdi Daoudi

    While on a call with a customer last week, I was faced with the question of why the customer’s site had slowed down, even after they had switched to full SSL. Well, to be honest, it’s pretty obvious; SSL is more expensive from a web performance perspective. However, it wasn’t until I saw this chart that I realized how bad it […]

  • Riot Games
    Did Riot Games Really Negotiate Direct Connections from Users to its Servers? Posted on July 8th, 2016 by Mitchell Zelmanovich

    Every day more than 27 million people depend on Riot Games’ League of Legends to deliver an incredibly fast user experience. My fellow Catchpointer Greg Rubin and I are two of them. Like just about everyone else who plays, we can tell when our connection to the server is faster or slower, even by a […]

  • Mac OS X alert integration
    Raising the bar with BitBar (Mac) Posted on July 7th, 2016 by Robert Castley

    Mat Ryer (@matryer) has developed a neat tool for Mac OS X that allows you to put the output from any script or program right into your menu bar. Your script can be written using BASH, Ruby, Python, PHP etc. After stumbling across this tool, it soon became apparent this would be an excellent next […]

  • Chief Digital Officer
    The Chief Digital Officer Posted on June 30th, 2016 by Mehdi Daoudi

    I recently spent two weeks in Europe (UK, Germany, France – PRE-BREXIT), where I met many of our customers, prospects, and partners. One thing that surprised me was that I ended up talking to a lot of Chief Digital Officers, which is something that I rarely come across in the US. In 99% of these instances, the CDO […]

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